Program Background

The HEALTHQUAL model focuses on strengthening and improving health systems with the goal of creating sustainable, self-sufficient local quality management programs. Quality improvement activities involve clinic staff and consumers with support from program leadership. These structural features are designed to be sustainable even with staff turnover, organizational leadership changes, or political transitions.

Applying a public health approach to quality management, HEALTHQUAL builds capacity at the national, regional and facility-level to support clinical data collection and analysis. We currntly partner with eleven ministries of health to develop, enhance and refine systems that improve proceses and outcomes of care.

HQI provides training, technical assistance (TA), paper-based tools and data collection software to country programs for both monitoring and documentation of the quality of patient care. Staff and consumer involvement support government-led capacity for the scale-up of treatment and care for people living with HIV/AIDS and advancement of overall population health.